Frequently Asked Questions

Frequently Asked Questions

We are here to answer any questions that you might have. Please read through the different questions below. And if you still have questions, please email us at [email protected]

If anything about your shopping experience doesn’t go quite the way you’d like, or if you have any questions unanswered by our FAQ, don’t hesitate to shoot us an email, give us a call, or connect with us through social media. We’ll get back to you within 48 hours.

Design Print Tech LLC is based in Colorado Springs. Our office is abuzz with creators, business people, and so much more. The address is: 1880 Office Club Pt., Suite 263, Colorado Springs, CO 80920

Our diverse headquarters team comprises skilled creators from different business, fashion, and technology backgrounds, united by shared passions for quality and innovation.
We’re designers, fashion-nerds, collectable aficionados, and perfectionists, and we believe that in clothing as in life, it’s the details that transform well into great.

Start using the online platform and select a model you wish to design, add your artwork, choose from the different art options, and check out. After your design process, which should only take about 2-4 minutes (may vary depending on complexity and how much you want to do to it), we begin the prepping and printing process.
The printing and fulfillment process takes around 2-3 business days.

In the spirit of Henry Ford’s famous declaration, “You can have any color you want as long as it is Black,” our extensive experience has revealed that the most sought-after hues in the market are, indeed, White and Black. Thus, we’ve made the conscious choice to focus on offering these classic and universally appealing neutral colors. While there may be potential for the introduction of special seasonal shades in the future, our current emphasis remains on providing timeless Black and White selections to meet the preferences of our diverse clientele.

Brandedstein® does not have a retail location at this time. We may choose to open up some retail locations in the future, however.

Click on the ‘Login’ menu and then click ‘Register’ and follow the steps to enter your email and password.

Create an account, and you can begin the design process.

The first step is to renounce mediocrity. Then you must climb a mountain, wrestle a lion, whittle a canoe out of driftwood, and perform Rush’s 2112 (non-stop) on your instrument of choice. The first sentence is true; the others are for fun, though completing any of those tasks wouldn’t count against you. Check out our Careers page, or email us at [email protected] with your résumé and tell us why you want to work with us.

We only use some of the best quality shirts available. The design and printing is done in the US by some of the best experts available that manage printing for some of the biggest name brands worldwide.

Brandedstein is your cryptic laboratory for turning your ideas into tangible, wearable masterpieces. On our platform, you can design, visualize, and finally create your vision! You’re not just a customer; you’re the designer, the visionary, and the trendsetter, all rolled into one. It’s a Brandedstein-level transformation!

The manufacturing of the highest quality products, the printing, as well as packaging and shipping costs.

Sometimes we do sales or promotions. We understand that the timing can be frustrating when you purchase something just before it goes on sale. So, we’ll adjust your order with a credit or a refund if we lower prices on items you purchased within seven calendar days of the sale. Please email us to [email protected] with your order number and information to verify if you qualify.

We accept all major credit cards (Visa, Mastercard, American Express).

Yes! Our website features an SSL secure connection during the transaction, keeping your information safe and private. Your card information is never stored on our servers and always accessed using a secure token.

“...But in this world, nothing can be said to be certain except death and taxes.” We charge sales tax on your orders, even the ones you place online.

Ooops, it is challenging and almost impossible. Please make sure that you are happy with your design before checking out. Your order will remain in the cart for 15 days so you have time to check twice before checking out.

Please create an account on the Login or Register page on our site.

Log in again and place more orders.

Our manufacturing facility handles thousands of orders per day and it is very difficult to locate a specific order at a specific stage. We will do our best but no guarantees. Please email us at [email protected]

We do. Contact our team or Brandedstein, Inc.® HQ at [email protected]. We can do volume discounts for large group orders, events and corporate gifting, and group fittings where we’ve even been known to show up with a dog bowl or two. Just get in touch, and we can make something happen.

Orders typically arrive 4-7 days after order placement. You can go to the Orders section, see your order’s status, and even track it if the shipment is on its way.

Orders typically arrive 4-7 days after order placement.

We try to combine items to ship together as much as possible.

Every marketing email from Brandedstein® HQ has an unsubscribe link at the bottom. Click on that to easily and immediately unsubscribe. Or, contact us at [email protected], and we’ll take care of that for you.

We have fantastic people waiting to help you here in our Indiana HQ. Contact us at [email protected].

Click on Sign in at the top right of the page. Then click on “Forgot password, or want to create one.” We’ll send you an email with a link allowing you to reset your password.

Brandedstein® go through a very rigorous QC process that checks sewing, overall quality, and printing. Because this is a custom product there are no returns.

Would you please email us at [email protected]

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