Frequently Asked Questions
General
Who can I contact if I have any questions?
If anything about your shopping experience doesn’t go quite the way you’d like, or if you have any questions unanswered by our FAQ, don’t hesitate to send us an email, give us a call, or connect with us through social media. We’ll get back to you within 48 hours.
Who are we?
Our diverse headquarters team comprises skilled creators from different business, fashion, and technology backgrounds, united by shared passions for quality and innovation. We’re designers, fashion-nerds, collectable aficionados, and perfectionists, and we believe that in clothing as in life, it’s the details that transform well into great.
Do you have a store?
Brandedstein® does not have a retail location at this time. We may choose to open up some retail locations in the future, however.
Where are your products made?
Our products are designed and patterned in Italy, reflecting the elegance and innovation of Italian fashion, and are meticulously crafted in our own factory in China. This allows us to maintain full control over quality, precision, and on-time delivery, ensuring every piece meets the highest standards of luxury and design.
Is it safe to use my credit card on your site?
Yes! Our website features an SSL secure connection during the transaction, keeping your information safe and private. Your card information is never stored on our servers and always accessed using a secure token.
Can I carry your brand in my store?
Yes, we welcome partnerships with both brick-and-mortar stores and online retailers. If you’re interested in carrying our brand, please reach out to us for more information on wholesale opportunities and collaboration.
Contact
Who can I contact if I have any questions?
If anything about your shopping experience doesn’t go quite the way you’d like, or if you have any questions unanswered by our FAQ, don’t hesitate to send us an email, give us a call, or connect with us through social media. We’ll get back to you within 48 hours.
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